Private transfer to and from Retiro Bus Terminal

Your driver waits for you with a name sign, at a spot in the terminal we'll confirm over WhatsApp as soon as you book.

Yes, at a fixed price like any other ride: get a quote above by typing Ezeiza Airport (EZE) as your destination. This ride usually takes about 60 minutes, and noticeably longer at peak times. If you have a flight out of Ezeiza, add the check-in time your airline asks for.

About 20 minutes, depending on traffic. We measure it to the Obelisco, downtown: other neighborhoods can take a little more or less.

You pay the driver in cash at the end of your ride. No deposit, no booking fee, nothing charged upfront. As a newer company we'd rather earn your trust first; prepayment will come as we grow.

The price is per vehicle, not per passenger, and what you see at the end of your booking is what you'll pay at the end of the ride. Tolls and parking are included, and there's no surcharge for night or early-morning trips. Nothing gets added when you arrive. The only things that can change the price are a destination change to a different neighborhood or town, or waiting time beyond what's included.

Don't worry, we track your flight. Your free waiting time starts at the pickup time you chose; if your flight is delayed and lands after that time, it starts when it lands. So a delay doesn't eat into your waiting time and doesn't cost you anything extra. If you can message us, even better: some airlines don't update their information in real time, and your message helps us stay accurate.

You get 1 hour of free waiting time if you're arriving at Ezeiza or Aeroparque, and 30 minutes at Buquebus, Colonia Express, Retiro or the cruise port. It starts at the pickup time you chose or, if your flight lands later, when it lands. When we're picking you up at a hotel or a private address to take you to the terminal, the free waiting time is 20 minutes — a car can't sit outside a door much longer than that. If you need your driver to wait longer, ask before the free waiting time runs out: it costs between USD 7 and USD 12 per 15 minutes depending on the vehicle, and you pay your driver in cash before you set off.

CheTransfer is built for private transfers booked ahead of time. That said, we're a local company — if you need a last-minute ride, we'll do our best to get you moving.

Cancel whenever you need to, at no cost. Since we don't charge upfront, there's nothing to refund — no 24-hour deadline, no cancellation fee. We just ask that you let us know as soon as you can so we can rearrange the driver's schedule.

Yes — you change it yourself from the link in your confirmation email, up to 12 hours before your trip. The price is recalculated for the new time and you see it before you confirm. If a driver is already assigned, we ask them to confirm the change; if they can't make it, we assign another one. And if your flight is delayed you don't need to change anything: your driver tracks it.

Enter how many are traveling and what you're bringing, and the quote adjusts on its own: if your luggage won't fit in a Sedan, it moves you up to the category that covers it. Same with child seats, skis, or bikes — we know how much room they take and how many seats they leave free, so the vehicle you're shown already accounts for them. You'll arrive knowing the car waiting for you has room for everything.

They're independent professional drivers from Buenos Aires, licensed to carry passengers, who work with CheTransfer. We check their documents and their vehicle before they take a trip, and if a document expires they stop getting trips until it's renewed. We know each of them personally — we're a local company, not an app that assigns your ride to whoever happens to be closest.

All the drivers we work with speak English as well as Spanish. When you book, you choose your preferred language —Spanish, English or Portuguese— and we take it into account when assigning your trip, though we can't always guarantee it.